Effective date: November 5, 2026
How to cancel
Send a written request to info@monitechservice.com with “Cancellation request,” the proposal, order or invoice reference, the service to cancel and the requested effective date. We will confirm receipt and explain any next steps.
Project engagements
Project-specific cancellation notice, committed milestones, acceptance, fees and deliverables are set out in the signed proposal or service agreement. On cancellation, the customer remains responsible only for amounts due under that agreement and applicable law, including authorized work completed up to the effective date and approved non-cancellable costs where permitted. We will identify work completed and any remaining prepaid balance for review under the refund policy.
Recurring services
Any recurring service should state its billing frequency, renewal date, cancellation deadline and access end date before purchase. Unless the order states a different lawful arrangement, submit a cancellation request before the next renewal date to avoid the next charge. Cancellation stops future renewals and does not automatically reverse prior charges.
Digital deliverables and access
After cancellation, access to hosted tools, support or licensed materials may end as described in the agreement. Ownership, handover and use of paid deliverables are governed by the project agreement and applicable law.
Consumer rights
Any cooling-off, withdrawal or other cancellation rights required by the laws that apply to you remain available. Contact us promptly if you believe such a right applies.
Contact
Monitech Global IT Services
30 N Gould St, Sheridan, WY 82801, USA
info@monitechservice.com
+1 (585) 401-7500